FAQ

As soon as you purchase a course, you will receive a link via email to access your account. From there, you will be able to access the courses you have enrolled in and start immediately.

You will not need to sign up for a subscription. For all PDG Education courses, you are able to pay for and purchase courses individually. No extra payment is required for these purchases, and there are no ongoing costs or charges.

There is no expiration date for access to courses. All of the PDG Education courses you are enrolled in will be available for you every time you want to revisit a course, or module.

Access is directly linked to your account. Therefore, you can’t share it with other people after purchasing it. If your account is accessed from multiple IP addresses across the world, it will automatically be suspended.

Absolutely! We are constantly looking for skillful professionals that would be happy to do courses on PDG Education. Either send us a recommendation or idea for a course which we can pitch to our Instructor community, or check out the Become an Instructor page to learn more about designing a course yourself.

Currently, we only have courses in English. However, we do have plans to have courses in other languages.

If you accidentally purchased a course and haven’t started it yet, a refund will be paid to you in full. If you request a refund after accessing course materials, we will not be able to refund you.

Becoming an Instructor is simple! All you need to do is access the Become an Instructor page and register yourself. Our team will then be in touch with you to discuss the next steps.

PDG Education isn’t limited only to licensed/certified professionals. We aim to be a platform for brilliant educators, enthusiasts and coffee professionals across the world, who are eager to share their knowledge with the international coffee community.

Creating a video course can sound scary for many. However, PDG Education is mostly interested in your knowledge, and you don’t need to be a videographer to record and edit videos. We do, however, we do require minimum professionalism including a high-quality camera, a lapel microphone, and basic knowledge on framing and lighting setup.

If you require guidance from our team or other Instructors, get in touch with us and we will get you on the path to creating your course.

Absolutely! Instructors are welcome to reach out to the PDG Education team and ask us to support them with video editing and publication of your course materials.

As English is the most used language internationally, at this stage we are only accepting courses in English. However, we do have plans to welcome courses in other languages in the very near future. Please don’t hesitate to ask us if you don’t feel comfortable teaching in English, as we evaluate case by case.

PDG Education instructors are paid a commission per sale of each of their courses. The commission can vary, depending on the assistance required from the PDG Education team during the course creation. Please contact us if you want to learn more about our alternatives.

Once published, courses will be kept online indefinitely. We conduct regular reviews of course material, to ensure that the content is up-to-date and relevant for our students. If we believe that a course needs reviewing or may need to be removed, we will be in touch with the Instructor prior to this.

We don’t have a strict rule for course duration. However, as a general guide we recommend instructors to design and publish courses with a minimum duration of 60 minutes and maximum duration of 4 hours. Your course can be broken down into as many different segments as you like For example, a course of 60 minutes can be broken down into four modules of 15 minutes, or 10 modules of six minutes.

As an Instructor, you can remove your course from PDG Education at any time. If you wish to remove your course from the course offerings, please send a message to the PDG Education team and we will be happy to help you.

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