Quality Control: Building Relationships through Cupping and Communication

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About Course

Efficiency and excellence in coffee quality evaluation begin with setting up and running a great cupping, but coffee quality also has the ability to bridge international boundaries and build relationships. This course will equip students with the necessary steps to run a cupping, including a summary of equipment and order of operations. It will provide a baseline understanding of coffee quality tiers, including scored categories and descriptive phrases. And it will empower cuppers to communicate clearly with various agents throughout the supply chain to complete the QC feedback loop with a focus on sample approvals and feedback to supply partners.

What Will You Learn?

  • An in-depth overview of the cupping process
  • Improve your coffee quality evaluation process
  • Learn how to set up a professional cupping session
  • Straighten the relationship with your business partners

Course Content

Coffee Cupping – Definition, Purpose, and Overview

  • What is cupping?
  • Cupping Types – Production, Sample Approval, Exploratory
  • Stages of Cupping, an overview

Setting Up a Cupping

Coffee Quality Evaluation – Describing and Scoring Attributes and Coffees

Sample Feedback – Beyond “Approve” and “Reject”

Final Thoughts

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